Word of mouth marketing (WOM) gives people a reason to talk about your products and services. If you want to create a BUZZ, word of mouth marketing is the best way to promote your business.

WOM is the act of building strong consumer-to-consumer or consumer-to-marketer communications.  WOM also makes people want to talk about your company – you empower people and give them a voice. What better way to brand your business than to have others do the work and “spread the word”?

Basic Elements - Word of Mouth Marketing

•    Educates customers about products and services

•    Gives away freebies and prizes to customers

•    Transfers communicate message effortlessly between people and uses other’s resources and websites

•    Integrates common human behavior and motivations (i.e. the need to be popular, loved, happy, etc)

Don’t use WOM to fake out your customers – people aren’t fools and they deserve respect.  Remember to treat them with integrity and INTELLIGENCE!  Artificial WOM will only come back to haunt you and your reputation – stay away from deceptive and manipulative tactics!

Blog Viral Marketing – Explode Your Message to Millions
Blog viral marketing uses the same elements associated with WOM. Viral marketing is a promotional strategy that encourages people to pass along marketing strategies to others. Like a computer virus, “viral” marketing EXPLODES messages to millions of people across the world.

When it comes to viral marketing, it’s like a tiny pebble thrown in the water that causes a widespread ripple effect. You only need to make a small effort in order to see BIG results!

Benefits of Blog Viral Marketing
• FREE – You don’t incur promotional costs – use other people’s FREE online resources and sites!

• REACHES HUGE audience – People contact others for you and then they contact more people – experience “chain results” and watch your traffic and revenue increase!

• BUILDS Reputation and Credibility – Since people are spreading the word about your blog, your company will gain credibility and earn a great online rep!

WordPress Tell a Friend Plugin – Spread the Word Quickly!
The most powerful tool used in viral marketing is the WordPress Tell a Friend plug in.
Tell a Friend is a FREE plugin added to blogs that allows users to pass along sites to other people.
•    Place “Tell a Friend” button on your blog and when blog visitors want to spread the word, they simply click the button and an email form pops up.

•    Visitors fill out the email forms and send out emails to their friends telling them about your blog – it’s that EASY!

Tell a Friend supports major free email providers (Hotmail, Yahoo, Google, etc). Log into your account and it pulls your address book instantly! Instead of sending out ONE email at a time, you can email hundreds of your contacts at a time.  HUGE exposure to your blog!

Additional Perks:
• You can add plugin to sidebar text, end of blog posts and/or your home page.

• When visitors click on widget button and email screen pops up, it doesn’t re-direct away from your blog.

• Tell a Friend scripts can also be used on e-commerce sites and to promote e-books.

The Internet has allowed us to achieve the unthinkable. Reach millions of viewers, increase sales by 200, nay 500%, and grow our business till it’s too big to fit in the garage, all for a minimum investment. We may not have the advertising might of giants like Nike, Honda, or Pepsi, but, thankfully, we don’t need it. With a budget of about 1,000 bucks (or even less!), we have the possibility to create a really great viral ad and implement a campaign that will bring us ROI beyond our wildest dreams. However, it’s not that simple. We still have to come up with this magnificent stroke of genius, the kind of ad or video that will have everyone talking, and spread faster that you can say, “Achoo!”.

If it is inspiration you seek, then take a look at these memorable viral campaigns. Hopefully, they´ll provide valuable lessons as to what kinds of things attract audiences, as well as insights into the kind of resources you can use to create a truly original viral ad.

1. The Million Dollar Homepage (www.milliondollarhomepage.com)
How many people smacked themselves on the head for not thinking of this? About a million? Alex Tew, its 21-year-old creator, made an initial investment of £50 on the domain name and a basic web-hosting package. Then, he proceeded to sell a pixel on his page for one dollar. The rest is history. He reached his goal of earning one million dollars and then some. Now, he’s selling 1000 limited edition poster prints (signed by Alex himself!) and offering an opportunity to “own a print of Internet history.”

2. Transport for London - Do The Test (www.dothetest.co.uk)
If you surprise the viewer, you will surely be successful in going viral, as shown by this brilliant ad developed by Transport for London. The campaign was created to increase safety for cyclists. It is tremendously effective in getting its point across. They have now launched a new awareness test on their website in a whodunit scenario.

3. Burger King - Subservient Chicken (www.subservientchicken.com)
A classic among viral campaign ads, this one allows you to “have it your way” with our feathered friend. It was created to promote Burger King’s Tender Crisp chicken sandwich, and the numbers prove it was highly successful in doing so. What makes it so deliciously viral is the interactivity; you send in a command in a message box and the chicken willingly obliges. There are more than 300 different commands that the chicken will act upon, thus entertaining the user for hours.

4. Blendtec - Will It Blend? (www.willitblend.com)
This is highly addictive stuff, folks! Watch Tom blend anything from iPods to a bag of marbles, and you’ll want more. Reportedly, Blendtec blenders sales increased by a whopping 800%. Sheer genius.

5. Smirnoff – Tea Partay (www.teapartay.com)
Watch these stereotypical preppy rich kids rap, and you’ll understand the ad’s viral power. By April 2007, it had more than 3 million hits on You Tube, and now has its own website.

6. Dove Evolution Video (www.campaignforrealbeauty.com)
One of the most talked about ads in recent years, it was an integral part of Dove’s Campaign for Real Beauty. It has won awards, been discussed in mainstream TV programs, and the exposure generated by this spot has an estimated worth of 150 million dollars. It is inspiring in more ways than one.

7. Hotmail
No list of the most successful viral marketing campaigns would be complete without Hotmail’s emblematic campaign. All it took was a small ad attached to every outgoing email inviting the recipient to join, and in a very short time, Hotmail grew to mammoth proportions.

You’ve heard it before. Emulate; don’t imitate. Pray to the muses for inspiration and you just might make a cool million. Or at least get a million viewers.

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Mention the word “virus” on the Internet and you’ll most likely get people in a frenzy to update their antivirus software. But viral marketing is not dangerous to your computer or anyone else’s for that matter. Quite the contrary, it is the kind of frenzy you should seek to create: about your products or services. Viral marketing is a form of marketing where news about your products, services, or company are spread by word-of-mouth, very much like a virus. Believe me, this is one bug you’d like everyone to catch. As word of what you’re doing spreads like the flu, new customers naturally flock to your website to see what the hype is all about, thus boosting your chances of increasing profits.

Here are some great viral marketing strategies:

1) Offer Top Quality and Superior Customer Service
If viral marketing is about spreading the word, you have to give customers something to talk about, better yet, something to get excited about. Get satisfied customers to offer testimonials on your website to report on your fantastic product or top-notch customer service.

2) Write Insightful, Informative Articles
Write great articles about your niche market. Make them interesting and provide useful information. Don’t forget to use the right keywords. Finally post them on several article distribution sites. An interesting article will eventually end up all over the Web.

3) Allow People to Reprint Your Articles
Post your articles on your own website.  Include a resource box and the option to reprint at the bottom of each article. Encourage people to reprint your articles on their websites, in their e-zines, newsletters, magazines, or ebooks.

4) Offer Freebies
People are naturally drawn to free stuff. You can provide anything from a free consultation or trial to free screensavers, software, videos, or samples of your products.

5)  Allow Embedding
Allow users to easily embed your content on their own websites.

6) Allow Users to Recommend Your Site
Make it easy for visitors to bookmark and recommend your site by facilitating a link or “AddThis” button for social networking sites like Facebook, Digg, MySpace, Twitter, and YouTube.

7) Allow Downloading
Provide users with a simple way to download content from your website, in a usable format (PDF catalogs, videos, pictures, and whitepapers).

.8) Participate in Forums or Discussion Boards
You should especially use those which use signatures, thus allowing you to leave yours along with an interesting, informative post.

9) Encourage Comments
Provide your users with the chance to voice their opinion and share it with others. But don’t forget to comment back. It’s a great way to get a dialogue going and keep the fire burning.

10) Email Signature
Create an email signature as a mini-advertisement of your company. It shouldn’t be too long, just good enough to peak people’s interest and refer them back to your website. Make sure you contact others in your niche frequently by email and compliment them on their website or services, offer some advice or an opinion, or just ask a question.

11) Offer a Specialized Link Directory
Create a customized link directory of your link exchange partners; a fantastic way to direct targeted traffic to your website.

12) Get Incoming Links
Ask other sites in your niche market to link to yours. Contact site owners who provide services that compliment your own. The more popular a site is, the more traffic will be sent to your own site.

13) Use RSS Feeds
RSS stands for “Really Simple Syndication”. RSS Feeds are used to automatically distribute articles or content to blogs, website owners, and ezine publishers.

14) Set Up an Affiliate Program
In affiliate programs, you pay affiliate websites a commission to send you traffic, in other words, these sites have a financial incentive to link to yours and everyone wins. These affiliate websites post links to your website and are usually paid for each sale or lead they bring you.

15) Never restrict access
I you want news about what you do to spread like a virus, access to it has to be free. Do not require people to register or become members to access information. This will only discourage them.

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