Friday, March 12th, 2010 | Author: Zeke Camusio

My friend and Social Media Marketing expert Catherine Daar sent me two great social media tools that I wanted to share with you.

KnowEm
Don’t let other people user your name in social media sites! This service allows you to reserve your name so no one else can take it.

SocialMention
Are people saying bad things about you and your company? Use this amazing tool to find out. You can set up alerts and get a widget for your blog or site. I love SocialMention!

How to Create a Killer Landing Page
This is an article that I wrote for StartupNation where I share tips for creating effective landing pages.

Thursday, March 11th, 2010 | Author: Zeke Camusio

One of the most expensive costs companies have to face is employee turnover. Not only is it expensive to replace a departing employee, but it also affects the morale of the rest of the team. These are seven ways you can keep your employees happy.

Understand It’s Not Just About Money
Money is an important factor; you can’t pay someone 50% of their market value and expect them to be happy. But, money is not everything. People want to learn, be part of something bigger than themselves and they want recognition. If your employees are unhappy and you think paying them more will solve the problem, think again.

Learn to Say “Thank You”
A simple “thank you” can go a long way. Call your best employees and thank them for being so good at what they do. Show them how their work has contributed to the company achievements and thank them for it.

Use Positive Talk
Instead of saying, “This report is wrong”, try saying, “Thank you for finishing this report so fast. Let me show you how you can make it better next time.” Do you see the difference? You’re focusing on how it can be done better, not how wrong it is now.

Make Congratulations Public and Reprimands Private
Have you ever been recognized by your boss in a room full of people and everyone started applauding your performance? It feels great, doesn’t it? Do the same thing for your employees.

If they screw up, call them into your office, tell them what they did wrong and how they can do it better next time. There’s no need to embarrass them in front of others.

Pay Attention
Get out of your own little world and pay attention to the people around you. If someone looks depressed, ask her what’s going on and how you can help. Care about your people and they’ll care about you.

Be Flexible
If someone is more productive working from their home, let them. If someone wants to come in and leave an hour later, let them. Different people achieve their maximum potential in different conditions.

Make Them Feel Part of Your Project
Share your company goals with your team. Explain to them how what they do fits into the plan. Show them how their work impacts the bottom line. Someone who has to fill out spreadsheets eight hours a day for four months will be a lot more motivated if he can see that those spreadsheets are part of a presentation that will get the company a few million dollars in external financing.

Allow Yourself to Be Vulnerable
Some bosses feel that they need to yell all the time and be mean so other people respect them. They feel that if they show themselves as vulnerable, they’ll lose the respect of their subordinates. This isn’t true. When you’re going through a tough moment, talk to your employees and let them know what’s happening. They’ll be able to support you, they might even help you and they’ll appreciate your honesty.

Lead with the Example
Do you ask your employees not to abuse the company credit card and that’s exactly what you do? Do you ask them not to be late and you’re late yourself? Your employees are always watching you; show them that you’re a great leader and put your actions where your mouth is.

Help Them
Most managers think, “What can my employees do for me?” I encourage you to think, “What can I do for my employees?” Take them out for lunch and ask them about their goals. Maybe they want to learn a business skill and you can mentor them. Maybe they’re trying to get into school and you can write a recommendation letter for them. Ask, listen and help.

Wednesday, March 10th, 2010 | Author: Zeke Camusio

A few years a friend of mine and I were driving to my tennis club and I saw a huge hair recovery ad on a building. My friend is going bald, so I said, “Look, you should try that.”  He replied, “No, that doesn’t work.”  I asked him if he had tried it and he said “No,”  but it “looked like BS.”

That’s when it clicked for me. I felt that I finally understood marketing. My friend was going bald; he would’ve given anything to get his hair back and money is not an issue for him. The only reason that was stopping him from taking the first step was skepticism.

“Interesting!”  I thought. “If skepticism is the problem, then what is the solution?”  I realized that there are two things your marketing message needs to accomplish in order for you to succeed:

  1. You Need to Provide PROOF that Your Product Works. By proof I don’t mean an anonymous testimonial from John A., NYC (which, of course, doesn’t include a photo). By proof I mean dozens of “before and after” shots, several video testimonials with full names and city, bank account statements showing how much money you made, proof of legal cases you won, etc. Don’t just TELL people you’re good. SHOW them.
  2. Your Customer Needs to Come Out on Top Even If Your Product Doesn’t Work. If you sell pink wigs and you offer a 100% money back guarantee, it’s not enough. If people don’t like your wigs, they’ll have spent time ordering online and they’ll have to spend time going to the post office to send it back. Who’s going to pay her for that time? And what about the disappointment of getting something that doesn’t meet her expectations? How are you going to compensate her for it? In this case, I’d offer a 120% money back guarantee AND YOU GET TO KEEP THE WIG. If your product is a high-ticket item, offer a 110% money back guarantee, let people keep part of the package (like a pillow if they bought a mattress) and you should pay for the return shipping. Your prospects should be able to answer yes to this question: “If I don’t like this, will I end up better than I was before this transaction?”

For all those who are concerned about losing a lot of money by offering an outrageous guarantee, I have two things to say:

  • Some people WILL rip you off. But, if your refunds go up by 25% and your sales by 220%, doesn’t this make sense? (These are actual numbers gathered by one of my favorite direct response marketers.)
  • If you think too many people will ask for a refund based on your product quality, then you should consider offering a better product or switch to a different industry. You’re not getting anywhere with a mediocre product.

Think about this:

  • If your customer wins whether or not your product works…

…and…

  • You put that message in front of the right audience…

…then you have a winner marketing strategy.

Tuesday, March 09th, 2010 | Author: Zeke Camusio

Last month I recommended this idea to a client and she made a killing with it. I figured I’d share it with you.

As you already know, getting business from your existing clients is a lot more effective than getting new clients. One of the best way of capitalizing your existing clients is asking for referrals. The only problem with asking for referrals is that you’re ASKING for something and I’m a big fan of GIVING instead of asking.

There is a very sneaky way to ask for referrals without having to ask. This is how it works.

  1. Give your current clients gift cards. They can be $200, one free month or whatever you want, but make sure they offer something of value. It has to be something free, not a free upgrade. Also, using a dollar amount is much better than offering a discount percentage. $200 has real value; 50% off the first month doesn’t have as much value.
  2. Spend some money to get nice gift cards; a piece of paper with a dollar amount on it won’t do it.
  3. Don’t give your clients 20 gift cards; give them two or three. Play the scarcity card here. If you give them too many, they’ll feel they don’t have value.
  4. Give your clients a good reason to give them the gift cards. It could be because they’ve been with you one year, because they spent more than $x, whatever… just make sure it looks like you’re giving them something, not asking them to promote your company.
  5. Your clients will give these gift cards to their friends and they’ll probably use some of these themselves.

This is a WIN-WIN-WIN situation. Your client wins because people like giving gifts to their friends, their friends win because they’re getting a gift and you win because you’re getting new clients.

Friday, March 05th, 2010 | Author: Zeke Camusio

Google Wave and Google Buzz are two new tools that Google launched.

Google Wave
Google Wave is a real-time communication and collaboration tool that will change the way we do business very soon. Right now you need an invitation to start using the tool but you can request one from here.

This video will show you what you can do with Google Wave.

Google Buzz
Google Buzz is a new social networking “site” that is integrated within Gmail. You can share updates, videos, photos and links. Google Buzz integrates with Twitter, Picassa, Flickr and Google Reader. This is a great short video that will show you everything you need to know about Google Buzz.

Category: Entrepreneurship  | Tags: ,  | 2 Comments
Thursday, March 04th, 2010 | Author: Zeke Camusio

Do you work from home? These tips will make your days more productive.

Start Each Day with a Plan
I know early in the morning what I’ll be working on that day. A lot of people start by checking their email and then do whatever comes to their minds next. You should spend at least 10 minutes every day to answer yourself this question, “what is the ONE thing I need to get done today that will put me closer to my goal?” That’s your top priority; work on it first.

Set Up a Functional Workspace

  • You need your own room. You can’t work in the kitchen with the kids running around.
  • Have all the elements you need at hand. You shouldn’t have to stand up to pick up a notepad or go to the other room to print a document.
  • You should work in a pleasant environment. Make sure it’s noise-free, the temperature is adequate, your stuff is organized and you have a glass of water next to you.

Create a Schedule and Stick to It
This is extremely hard to do; especially if you own your own business. But, mastering this skill will make you and your family happier. Decide what your work hours will be and stick to your schedule. I usually carry a notebook with me and if I get an idea outside business hours, I write it down and do it the next day.

Learn to Say No
If your spouse wants you to pick up the kids from soccer because “you are home”, remind him or her that you are working, not “relaxing at home”. Learn to say no.

Set Small Goals and Don’t Take Breaks Until You Accomplish Them
I like working in chunks of one hour each. If I need to email 100 people and each email takes me five minutes, then I know that I can email 12 people per hour, so I make that my goal and I don’t do anything else until I’m done. I don’t check my email, answer the phone or cook myself lunch. When I’m done, I take a break and do whatever else I need to do. If an idea comes to my mind while I’m working on the 12 emails, I write it down for later and continue working on the emails.

Take Care of Yourself
Just because you work from home doesn’t mean that you shouldn’t shave, shower, work out or eat well. Looking good makes you feel good and when you feel good you are more successful.

Analyze Each Day
This exercise will only take you five minutes and it’ll make you much more effective. Whenever you feel you haven’t had a very productive day, write down everything you’ve done that day. Figure out what the biggest time drainers were and how you can stop them from happening again. Don’t be too hard on yourself; working from home isn’t easy. Just learn from your mistakes and move on.

Thursday, March 04th, 2010 | Author: Zeke Camusio

Very few people know this, but LinkedIn has some very cool applications.

These are my three favorite:

WordPress
Show your latest blog posts on your LinkedIn profile page.

Tweets
A great way to integrate Twitter with your LinkedIn account.

Events
This application will allow you to find events in your area and events your connections are attending.

Check out the rest of the LinkedIn applications here.

Wednesday, March 03rd, 2010 | Author: Zeke Camusio

no-money-300x300-1Who said you need a lot of money to start a business? You don’t! These are some tricks I learned that allowed me to start eight businesses with less than $1,000 each.

You Don’t Need Everything from Day One

  • You don’t need to incorporate from day one.
  • You don’t need an office.
  • You don’t need a fax machine, fancy business cards or that desk you really like.

Don’t feel like your business has to look like a “real business” from day one. Concentrate on selling and then selling some more. That’s all you should be working on at the very beginning.

Have Contractors, not Employees
Having contractors has many advantages:

  • You can stop working with them when you don’t need them anymore or if they’re not good at what they do.
  • They don’t need a desk or office space.
  • When work is slow, they get paid less. When there’s a lot of work, they make more money. Try to do that with an employee.


Pay for Results
It’s OK to have some people on retainers, but make sure that most of their income is tied to results. If they bring you a lot of business, they should make a lot of money. After all, you’ll be making a lot of money too, so it’s only fair that you share it with those that help you achieve your goals.

Use Relationship Marketing to Your Advantage
This is the most important lesson that I’ve learned in my career as an entrepreneur, so please pay attention. The best kind of marketing is called “relationship marketing” and it’s free. How does it work?

  1. Find the people that have access to your audience.
  2. Offer them a commission for referring business to you.
  3. Let them market your company at no risk to you.

Let’s say you offer city tours in Paris. Go to all the hotels in the city, talk to the front desk staff at each place and tell them what you do. They have access to millions of travelers and that’s your target audience. Pay front desk clerks a commission for each guest they send your way. This is risk-free and extremely effective.

Be Smart About Your Inventory
These are two great pieces of advice I learned from my mentor:

  • Produce on demand. When you receive an order, collect payment and then manufacture the product. By doing this your working capital will come from your customers instead of your own funds.
  • Be the middle man. Instead of producing your own products, buy them at a discount from someone else and sell them at retail price. The profit margin will be smaller but this is a lot less risky. Once you’re in a better financial situation, you can start producing your own products.


Do As Much as You Can Yourself
Build your own website, design your own business cards and write your own marketing copy. This won’t look as great as work done by professionals, but it’ll free and fast. Once you’ve sold a few thousand dollars worth of products, you can always re-do your website, business cards and marketing copy using experts.

Barter as Much as You Can
Very few people barter these days, but bartering is extremely powerful. If you have something other people want, try to barter for their services. You might not get the best expert in the industry to work with you, but whomever you get will be good enough.

Leverage Other People’s Businesses
You should take advantage of the retail locations, distribution channels and manpower that other companies pay for. For example, if you sell t-shirts, opening your own retail store will be way more expensive than selling your t-shirts through other people’s stores. Let them carry your products. Use their salespeople, their retail space and their distribution channels.

Good Enough is Good Enough
There’s a group of people that struggle more than anybody else when it comes to starting a business with no money: the perfectionists. They can’t stand good business cards; they need great business cards. They can’t work with a web-based application that is $5 a month because it doesn’t have all the features they want. They can’t stand using a template for a website; they want a custom-made site. They don’t leverage existing products, they need stuff that is customized for them, and that can be very expensive.

Bonus Tip: Don’t Quit Your Job Yet!
Having to make money by tomorrow in order to be able to buy groceries is no fun. I know it because I’ve been there. Several times. Don’t quit your job yet. Work on your business in your free time. Grow it without taking stupid shortcuts because you’re desperate for money. Once you’re getting a decent income from your business, you can quit your job and work on your business full-time.

Tuesday, March 02nd, 2010 | Author: Zeke Camusio

ScribeSEO
If you don’t know anything about SEO but want to create SEO-friendly content, this WordPress tool will change your life.

Gist
This is one of the coolest tools I’ve seen in a long time. Social Media Marketing is all about networking with people. Effective networking requires you to know the people you talk to. What if a tool could check LinkedIn, Facebook, Twitter and 10 more sources and pull up information about that person you’re about to email? Then you could say, “Hi Sarah, how’s your daughter doing? Has she recovered from the cold she had last week?” Can you think of a better way to wow people? Gist rocks!

Jing
Do you want to take advantage of video marketing but are too shy to perform in front of a camera? No problem! You can use screen-capture software to create videos. You can use PowerPoint and your own voice to put together killer presentations. Or, you can do a demo of a tool or a piece of software.

Most screen-capture programs charge over $200 but Jing is free.

Monday, March 01st, 2010 | Author: Zeke Camusio

I spend several hours a week reading over 100 Internet marketing blogs. These are my 10 favorite ones.

  1. Copyblogger. The best copywriting blog ever.
  2. Search Engine Watch. A great way to be updated on what’s going on in the search engines world.
  3. Top Rank Blog. Lee Odden is one of my favorite people and a real social media genius.
  4. Search Engine Guide. Another great source for online marketing news.
  5. SEOmoz. This one is my favorite. I can’t believe all the great insight they give away for free.
  6. Search Engine Journal. Some of the most clever and practical blog posts I’ve read are here.
  7. HubSpot. Fantastic blog; full of practical advice.
  8. Mashable Social Media Blog. A great way to be up-to-date in the social media world.
  9. Chris Bogan’s Blog. Chris is one of the most knowledgeable social media experts out there.
  10. Yoast. Great blog on SEO, SMM and technology.

Honorable mentions:

  • Dosh Dosh. This blog will make you re-think the way you do marketing and business.
  • ProBlogger. If you’re a professional blogger, subscribing to this one is a must.
  • Daily Blog Tips. Great blog on marketing and entrepreneurship.
  • SEO Book Blog. Aaron Wall is one of the most recognized SEO experts in the industry.